Watch and Learn

She said, “Wow! Why do you look so nice?”

Me: “It’s camouflage for the way I really feel.”

She is used to seeing me in pajama pants until noon because I work from home. She has learned, “Put on an outfit that feels good, and the mood will catch up!” One of the best decisions I ever made was working from home.

I gave birth to this girl at 35, and was in ‘Success’ mode.

I placed an ad in the local newspaper for a Nanny, and began interviewing. The woman who stole our hearts, and became our Nanny was only there for a little while, but she is still a part of our lives to this day. She reads this Blog.

Last week, my daughter needed to drop her Jeep off for service. She called and asked if I could pick her up, and I happily agreed. We ran some errands while it was being serviced. At some point, we missed a call from the service center. She stopped to call them back, and here is what I heard.

Her: Hello. This is (first name), (last name). I just missed a call from James? Is he available?

They handed the phone to James, and she sat and listened. Once the conversation was complete, she thanked him for his time, and wished him a good day. Her Jeep was ready.

I used to say those words. When she was little, my office had a secret door adjoining her bedroom. It never failed, she would come bursting through every time I was on the phone. She learned if she waited until I hung up the phone, she would have my full attention, so she waited close by.

That is what I did. Talked to people on the phone, helping them build a business. If I helped enough people be successful, my success would come.

I created scripts for people to learn phone skills.

Nowadays, people don’t answer the phone, and most of those calls are automated. Just now, my phone began ringing, and I glanced over not recognizing the number, so I didn’t answer it. They left a voicemail, so I listened to the beginning of it, and it was a recorded message, so I hung up within seconds. Relationships aren’t automated.

Listening to my daughter make that phone call, and handling herself so beautifully reminded me of all of those scripts. Not only was she watching, but she was listening.

Doing life with her is my greatest success of all.

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